The Good, The Bad, The Ugly: Buyer Complaints About Live Auction Sellers

In this episode of Ready to Resell, hosts Leah and Kayla flip the script to examine live auctions from the buyer's perspective. After diving deep into reseller forums and communities, they share the most common complaints buyers have about live auction experiences across platforms like Poshmark, Whatnot, eBay, TikTok, and Instagram.

 

The hosts discuss key buyer pet peeves including overly loud music, constant yelling at viewers, addressing buyers as "chat" instead of by name, excessive profanity, and poor disclosure of item flaws. They also cover the importance of maintaining a positive attitude when items sell for less than expected, being honest about item values and conditions, and finding the right balance between personal storytelling and keeping the auction moving.

 

Whether you're new to live selling or a seasoned pro, this episode offers valuable insights to help you create a more buyer-friendly experience that keeps customers coming back. Leah and Kayla share their own strategies for building positive relationships with their audience while maintaining professionalism and authenticity.

Happy Reselling! ☺️

 

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